The Public Safety and Homeland Security Bureau (“Bureau”) released a Public Notice encouraging small and rural communications service providers to review and consider implementing, where appropriate, best practices recommended by the Communications Security, Reliability, and Interoperability Council (“CSRIC”) to improve network reliability.

The Bureau reviewed the CSRIC best practices from the Commission’s Network Outage Reporting System (“NORS”) to identify trends and common failures among outages experienced by small and rural service providers. The Notice identifies 23 of the most recurring best practices (in Appendix I) recurring in the last five years, and the Bureau encourages small and rural providers to review and consider these practices for their networks moving forward.

The Bureau also welcomes any feedback from providers about these best practices.

Please Contact Us if you have any questions.