FCC Seeks Comment on Modifications to NORS and 911 Reliability Certifications

On June 19, 2020, the Public Safety and Homeland Security Bureau (“Bureau”) published in the Federal Register a Public Notice seeking comment on the implementation of new data fields to be added to the Network Outage Reporting System (“NORS”) and the 911 Reliability Certification System, in order to improve the Bureau’s ability to assess 911 reliability (PS Docket Nos. 15-80, 13-75, 11-60).


The Bureau proposes to modify the NORS notification, initial, and final reports submission forms to include easily fillable data fields to provide the Bureau with more specific information about which 911 special facilities are affected by outages, and alternative measures for circuit diversity. The Bureau seeks comment on whether the implementations proposed are the most effective and efficient ways for the Commission to collect the information sought from covered 911 service providers in the NORS.


Additionally, the Bureau proposes to modify the Reliability Certification System to prompt 911 service providers to explain how the certification elements apply to their network with greater specificity through easily fillable drop-down fields of information. The Bureau also seeks comment on adding a data field that would allow 911 service providers, on an optional basis, to update the Commission on their network improvement efforts within the past year.


Comments are due July 20, 2020.


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