On January 5, 2022, the FCC published in the Federal Register the Second Report and Order requires covered text providers to support Short Message Service (“SMS”) text messaging to 988 by routing covered 988 text messages to the National Suicide Prevention Lifeline (“Lifeline”) 10-digit central phone number by July 16, 2022, thereby setting the effective date.
The Order is effective February 4, 2022.
For additional information please see previous blog post FCC Releases R&O to Enable Text-to-988
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